Sr. User Experience Research Manager
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Tom Glanz
©Tom Glanz
Advocating for all humans to have empowering experiences through hypothesis-driven innovation and UX research methodologies.
ABOUT ME
I'm trained in Social Psychology and have studied Social Media, psychological well-being, emerging technology, and Human-Computer Interaction.
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I enjoy tackling tough questions and distilling data into improved experiences for diverse and inclusive audiences. I love to explore new connections between people and technology.
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Outside of work, I love exploring the gorgeous nature around Seattle and am interested in technological solutions to address climate change. I also live to travel, document through photography, and immerse myself in culture, especially when it has to do with local sports, food, and coffee!
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Please ask about a portfolio, see my LinkedIn profile, resume, or feel free to reach out via email! I'm always interested in professional connections and opportunities.
INTERESTS
Emerging Technologies
Social Networks & Human Connection
Sustainability & Inclusive Research
Games & Sports Blogger | Photography
SKILLS
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Team Leadership – Define team charter & strategy, execute hiring, align plans to business goals, onboard & support team members.
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Partner Relations – Research plan development, team education and consultation for sprints, storytelling, and consistent engagement.
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Quantitative – Attitudinal, A/B testing, expert survey design, SUS, NPS, and Kano metrics; experimental design and statistical analysis.
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Qualitative – Formative and summative usability expert and trainer; heuristic evaluations, focus groups, contextual inquiry, field work, process mapping, generative card sorting, interviewing, trend analysis, co-creation, evocative audio and video highlights production.
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Tools – Expert user of research tools (Qualtrics, Dscout, Usertesting.com, etc.), recording software (OVO), and MS Office. Experience with SPSS, content-based web management systems, Premiere Pro, biomarkers; introductory R and HTML experience.